Privacy & Terms of service

  • Last updated: 07/09/25

    Welcome to Mas Vashu Inc. (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website and all services provided by Mas Vashu Inc., including marketing, business planning, virtual assistant services, website design, and digital marketing.

    By using our website or purchasing any service, you agree to these Terms. If you do not agree, do not use our services.

    1. Services Rendered

    Mas Vashu Inc. offers the following services:

    • Social Media Management

    • Website Design & Hosting

    • Email Marketing

    • Paid Advertising Management

    • Virtual Assistant Services

    • Any additional services agreed upon in writing

    Each client engagement may be governed by this document or a separate service agreement/contract containing a summary of the agreed-upon services.

    2. Definitions

    • “Work Begins”: The point at which planning, research, strategy development, scheduling, or internal preparation is initiated.

    • “Service Begins”: The point at which deliverables or public-facing execution (e.g., live campaigns, published designs, client-visible outputs) begins.

    3. Payment Terms

    • Full payment is required before any work begins.

    • Billing is monthly, recurring on the same calendar date each month unless stated otherwise in writing.

    • Work may be paused or delayed if payment is not received on time.

    4. Refund Policy

    • No refunds will be issued once work begins as defined in Section 2.

    • Delays—whether caused by the client or any other factor—do not qualify for a refund.

    • For all refund-related matters, please refer to our Refund Policy, which shall govern in the case of any inconsistency.

    5. Client Responsibilities

    Clients agree to:

    • Provide necessary content, logins, brand materials, and instructions promptly

    • Respond to communication in a timely manner

    • Use all deliverables and services legally and ethically

    • Avoid unreasonable delays or unresponsiveness that impact timelines or outcomes

    6. Intellectual Property

    • All materials created by Mas Vashu Inc. remain the company’s property until full payment is received.

    • Upon payment, intellectual property rights for final deliverables are transferred to the client unless otherwise agreed in writing.

    • Templates, internal tools, and proprietary methods are not included in this transfer.

    7. Termination

    • This agreement is month-to-month and can be terminated by either party with 14 days’ written notice.

    • Work already performed up to the termination notice is billable and non-refundable.

    8. Dispute Resolution

    • In the event of a dispute, both parties agree to attempt mediation or arbitration before pursuing litigation.

    • If litigation occurs without mediation/arbitration, neither party may recover attorney’s fees.

    • If litigation follows a failed mediation/arbitration, the prevailing party may recover reasonable attorney’s fees and court costs.

    9. Modifications

    We reserve the right to update these Terms of Service at any time. Clients will be notified of any changes. Continued use of our services implies acceptance of the updated terms.


    Questions?

    Contact us at info@masvashu.com

  • Last updated: 07/09/2025

    Mas Vashu Inc. (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.

    By using our website or services, you agree to the terms of this Privacy Policy.

    1. Information We Collect

    We may collect the following types of personal information:

    • Contact Information: name, email, phone number, business name

    • Account Information: login credentials for platforms you authorize us to manage (e.g., Google, Instagram, Facebook, etc.)

    • Billing Information: collected and processed by third-party payment providers (e.g., Squarespace, Stripe)

    • Usage Data: browser type, device info, IP address, pages visited, session data

    • Cookies and Tracking: see Section 5

    2. How We Use Your Information

    We use your information to:

    • Deliver and fulfill services you request

    • Communicate with you about your account, updates, or issues

    • Process transactions

    • Improve user experience and site performance

    • Analyze marketing results

    • Comply with legal requirements

    3. How We Share Information

    We do not sell your personal data.

    We may share your information with trusted third-party service providers as needed to deliver services. This includes:

    • Website hosting and development platforms

    • Payment processors

    • Marketing and email automation systems

    • Analytics and advertising tools

    • Virtual assistants and subcontractors acting on our behalf

    All such providers are required to keep your information confidential and secure.
    However, Mas Vashu Inc. is not responsible for any issues, breaches, or misuse of information by these third-party providers. You use them at your own risk and are encouraged to review their respective privacy policies.

    4. Data Access from Outside the U.S.

    In some cases, your data may be accessed by team members or assistants located outside the United States to fulfill your service needs. We maintain operational safeguards to ensure your information is handled securely and only for business purposes.

    5. Cookies & Tracking Technologies

    We use cookies, pixels, and similar tracking technologies to:

    • Understand website usage

    • Optimize marketing performance

    • Provide personalized experiences

    These tools may be provided by third parties. You can disable cookies via your browser settings. Continued use of our site implies consent to cookie usage.

    6. Email Communications

    By providing your email, you agree to receive service-related communications.
    You may also receive promotional emails based on your activity or preferences. You can unsubscribe at any time using the link provided in any email.

    7. User Accounts

    If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. We reserve the right to suspend or terminate accounts found in violation of our Terms of Service.

    8. Your Rights (California & GDPR-Compliant)

    You may request:

    • Access to your personal data

    • Correction or deletion of your information

    • To opt out of promotional communications

    • A copy of your stored data

    To make a request, email info@masvashu.com. We will respond within 30 days.

    9. Data Retention

    We retain personal data as long as necessary to provide services and comply with legal obligations. You may request deletion at any time.

    10. Security

    We use appropriate safeguards such as SSL encryption, password protection, and access controls to protect your information.
    However, no system is 100% secure, and you use our services at your own risk.

    11. Third-Party Links

    Our website may include links to external websites or platforms. We are not responsible for their privacy practices or content. We recommend reviewing each third party’s privacy policy before interacting.

    12. Children’s Privacy

    We do not knowingly collect personal data from anyone under the age of 18. If we become aware of such data, we will delete it immediately.

    13. Changes to This Policy

    We may update this Privacy Policy at any time. Changes will be posted on this page along with the “Last Updated” date. Continued use of our services indicates your acceptance of any changes.

    14. Contact

    For questions about this Privacy Policy or to request access to your data, contact:

    📧 info@masvashu.com
     📍 Los Angeles, CAn text goes here

  • Last updated: 07/09/2025

    At Mas Vashu Inc., we are committed to delivering high-quality services across marketing, planning, digital strategy, virtual assistant placement, and website development. Due to the custom nature of our work and the immediate time and resource allocation involved, all sales are final unless explicitly stated otherwise.

    1. No Refunds After Work Begins

    Once work has begun, no refunds will be issued. This applies to all service categories, including but not limited to:

    • Website design and development

    • Business, marketing, or financial planning

    • Virtual assistant sourcing and management

    • Monthly services such as social media management, SEO, and email marketing

    “Work begins” is defined in our Terms of Service as the point at which research, planning, strategy, or internal setup is initiated—even if no deliverables have yet been shared.

    2. Cancellation Before Work Starts

    A refund may be requested only if:

    • The cancellation is submitted at least 14 days before your scheduled project start date, and

    • Work has not yet begun and no back-end setup has been initiated

    All cancellations must be submitted via email to info@masvashu.com and are not final until confirmed by our team.

    3. Monthly Subscriptions

    For ongoing monthly services, billing will automatically renew unless canceled in writing.

    To cancel and avoid the next billing cycle:

    • Submit written notice at least 14 days before your next scheduled billing date

    • No refunds will be issued for unused time or partial months

    We reserve the right to pause services if timely payment is not received.

    4. No Refunds Due to Client Delays

    Refunds will not be provided due to delays caused by:

    • Incomplete onboarding or missing documentation

    • Failure to provide necessary assets, logins, or approvals

    • Client unresponsiveness or schedule conflicts

    We may pause or reschedule your service timeline until these issues are resolved.

    5. Exceptions (Case-by-Case)

    In rare situations, Mas Vashu Inc. may offer a partial refund or service credit at our sole discretion. This is not guaranteed and evaluated on a case-by-case basis.

    6. Chargebacks & Payment Disputes

    Filing a chargeback or payment dispute without attempting to resolve the issue with us directly may result in immediate termination of services and/or legal action.

    Please contact info@masvashu.com to resolve any issues promptly and professionally.

    Contact Us

    Mas Vashu Inc.
    📧 info@masvashu.com

  • Last updated: 07/09/25

    Mas Vashu Inc. (“we,” “our,” or “us”) provides digital services, planning strategies, and online content for general informational and professional use. By using our website or purchasing our services, you agree to the following terms:

    1. No Guaranteed Results

    We do not guarantee any specific results or outcomes from our services, including but not limited to:

    • Increases in sales, leads, engagement, or revenue

    • Improvements in brand visibility, traffic, or social growth

    • Success in hiring, scaling, or operations

    Performance depends on numerous factors outside of our control, such as your industry, execution, timing, and market conditions.

    2. Not Financial, Legal, or Tax Advice

    We are not licensed attorneys, CPAs, or financial advisors.
    Our business, marketing, and financial plans are not a substitute for professional legal, tax, or investment advice.

    You are responsible for consulting with your own licensed professionals before acting on any strategy we provide.

    3. Testimonials & Case Studies

    Any testimonials, success stories, or performance examples displayed on our website or marketing materials represent individual experiences only. They are not promises or guarantees that you will achieve similar results.

    4. Client Responsibility

    You are responsible for how you apply or act on the services, plans, or strategies we provide. This includes:

    • Following through on our recommendations

    • Using platforms/tools correctly

    • Providing accurate and complete information

    • Making your own business and financial decisions

    We are not liable for damages resulting from the misuse or misinterpretation of our services.

    5. Third-Party Services

    We may integrate or rely on third-party tools such as Google, Meta, Squarespace, CRM platforms, and others.
    We are not responsible for changes, downtime, or restrictions related to these platforms.

    6. Content Downloads & Self-Use

    If you access downloadable templates, checklists, or strategies through our website or service, you agree to use them at your own risk.
    We are not liable for the results, accuracy, or consequences of applying our materials without direct consultation.

    7. Use at Your Own Risk

    All services, strategies, and content are provided “as is” without warranties, express or implied. You assume full responsibility for any results stemming from your use of our website or services.

    8. Updates

    We may update this Disclaimer from time to time. The latest version will always be available on this page.

    Questions?
    Email us at info@masvashu.com


  • Effective Date: 07/09/25

    This Website Service Agreement ("Agreement") is entered into between Mas Vashu Inc., a California corporation ("Company"), and the client purchasing services via masvashu.com ("Client"). By submitting payment and/or using our services, Client agrees to the terms below.

    1. Scope of Services

    This Agreement covers all services offered by Mas Vashu Inc., including but not limited to:

    • Website design and development

    • Social media management

    • Paid advertising (e.g., Google Ads, Meta Ads)

    • Search engine optimization (SEO)

    • Email marketing and automation

    • Business, marketing, and financial planning

    • Virtual assistant sourcing and management

    • Content creation (graphics, video editing, copywriting)

    • CRM integration and consulting

    • Consulting or strategic sessions

    • Other related services as discussed or offered by the Company

    Mas Vashu Inc. may update or expand its service offerings from time to time. Specific deliverables, timelines, and scope for each service will be communicated in writing or during the onboarding process.


    2. Payment Terms

    • One-time services must be paid in full upfront.

    • Subscription services are billed monthly on a recurring basis unless canceled in accordance with Section 5.

    • Work will not begin until payment is received in full.

    3. Refund Policy

    Refunds are available only if the Client cancels at least 14 days before the scheduled project start date and work has not begun. Once work has started, no refunds will be issued.
    For full details, refer to our official Refund Policy.

    4. Cancellation Policy

    Clients may cancel any service by providing at least 14 days written notice prior to the next billing cycle or project start. Cancellations submitted with less than 14 days’ notice may not be eligible for refund or rescheduling.

    5. Client Responsibilities

    Client agrees to:

    • Provide all necessary assets (content, logins, branding, etc.) in a timely manner

    • Respond promptly to emails, drafts, and approvals

    • Cooperate fully to avoid project delays

    Failure to provide timely input may delay delivery and affect outcomes.

    6. Revisions

    Revisions may be included at the Company’s discretion, depending on the service type. The number and scope of revisions will be clarified during onboarding. Additional revisions may incur extra charges.

    7. Ownership & Deliverables

    Upon full payment, all final deliverables become the sole property of the Client. Mas Vashu Inc. retains no rights to the work once paid in full, unless otherwise agreed upon in writing.

    8. Late Payments & Paused Work

    If payment is not received on time, work may be paused until payment is made. Missed subscription payments may result in service interruption or termination without further notice.

    9. Confidentiality

    Both parties agree to keep confidential any proprietary information, trade secrets, pricing, or business strategies shared during the course of the engagement.

    10. Non-Disparagement

    Client agrees not to publicly disparage Mas Vashu Inc. or its services. Constructive feedback should be sent directly to the Company through official channels.

    11. Limitation of Liability

    Mas Vashu Inc. is not liable for indirect, incidental, or consequential damages. Our total liability for any claim shall not exceed the amount paid by the Client for the service in question.

    12. Governing Law

    This Agreement is governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved exclusively in Los Angeles County, CA.

    13. Entire Agreement

    This document, along with any linked policies and service descriptions, constitutes the entire agreement between the parties.